Pack opening disabled temporarily

Incident Report for NBA Top Shot

Resolved

This incident has been resolved.

Posted Mar 01, 2021 - 21:42 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 01, 2021 - 21:25 PST

Update

We are continuing to work on a fix for this issue, and expect to resolve it by 10PM PST

Posted Mar 01, 2021 - 15:49 PST

Update

We are continuing to work on a fix for this issue.

Posted Mar 01, 2021 - 09:59 PST

Update

We identified the issue. About 4,000 collectors are affected and won't be able to open packs for the next 12-24hrs.

Posted Feb 28, 2021 - 22:24 PST

Identified

We identified an issue with Pack Opening and are currently implementing a fix

Posted Feb 28, 2021 - 22:09 PST

This incident affected: Pack Opening.